Frequently Asked Questions
Everything you need to know about our premium extraction supplies.
When will my order ship?
All orders placed before 2 PM PST Monday through Friday are processed and shipped the same day. Orders placed over the weekend will ship the following Monday.
What is your return policy?
We offer a 365-day return policy on all unused products. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.
Do you offer international shipping?
Yes, we ship our premium rosin bags and extraction accessories worldwide. Shipping rates and delivery times are calculated at checkout based on your location.
Are your rosin bags food-grade?
Absolutely. All of our rosin filter bags are made from premium, food-grade nylon that is heat-resistant up to 430°F and designed to prevent blowouts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress in real-time.